When we found Lorraine it truly felt like we hit the lottery. I was so worried about sending my baby to daycare, and wanted to feel confident in where we were sending her and after having almost a two hour interview I felt just that. We were so happy and quick to send over a deposit and save our spot, and very excited to start. The first day was great, and unfortunately our little one got sick and had to take some time off (completely understandable) when she went back as it’s only her second day in daycare setting ever she cried at nap time. I feel this is understandable and normal for a 6 month old who is starting daycare for the first time ever. Lorraine texted us and said to immediately pick up the baby because she is interrupting the other childrens nap times. She continued to do this three more days and when we finally expressed concerns about having to find another provider because we were worried about keeping our jobs after constantly having to leave to get our baby after only a few hours, she then texted us the morning of only a couple hours before drop off saying our deposit will be returned and to consider yesterday our last day. This is leaving us scrambling to find care for our daughter and very stressed, and even hurt to think that someone could say a 6 month old baby is basically uncontrollable. Mind you I received a picture one of the days of the baby sleeping at 10:30 and then I guess she was expected to sleep AGAIN shortly after. She also mentioned that my baby needs to learn how to hold her own bottles and feed herself to make it easier on her. If I’m being honest it sounds like she wants to get paid to do the bare minimum for our child. Please be aware of this and be clear in any interviews with this provider as you may also end up in this situation scrambling to find care for you child.